Museums + Heritage Business of the Year 2026

A brand-new award for 2026, designed to shine a spotlight on companies helping museums and heritage organisations to thrive. Going beyond simply delivering great work, this award celebrates those that help elevate their clients’ ambitions, supporting the sector to thrive. Whether through creative design, smart strategy, technical excellence or outstanding service, the shortlistees all demonstrated how their work has made a genuine difference.

Now it’s over to you to determine who wins!

Voting closes Friday 27 March.

Who should be crowned M+H Business of the Year? Vote now!

To cast your vote:

  1. Watch the short pitch videos from our finalists below.
  2. Select the business you want to vote for.
  3. Submit your choice by clicking the vote button.

Good luck to each of our finalists!

Voting closes Friday 27 March.

Smartify

Smartify celebrates its 10-year anniversary in 2026, marking a decade of innovation. Founded in London and now working internationally, we help museums modernise visitor experiences in practical, sustainable ways.

We have helped redefine expectations around digital visitor guides—championing BYOD to expand access, pioneering AI-driven personalised tours, and most recently delivering scalable Web-AR experiences.

Alongside this, we invest deeply in operations, integrating guides with ticketing and CRM and pioneering remotely managed hardware fleets. In the past year, Smartify partnered with organisations including the National Gallery, Historic Royal Palaces, UK Parliament and Louvre, supporting experiences used by over 42 million visitors worldwide.

VOTE FOR SMARTIFY

HARWELL RESTORATION

Harwell Restoration is deserving of this accolade, as the UK’s leading supplier of disaster recovery for heritage. Over 1,000 institutions retain and name Harwell annually as their disaster recovery service provider as Priority Users. 

Not only do we provide high-quality emergency response to fire and flood incidents, we share our extensive experience by providing highly regarded training and consultancy in emergency planning. 

Our insights and unique perspective enable customers to plan and respond more effectively, delivering tangible benefits in real disaster incidents. Customers maximise preservation of priceless and irreplaceable collections, reduce damage and distress, whilst minimising restoration costs and timescales. 

VOTE FOR HARWELL RESTORATION

Losonnante

Losonnante is a French startup based in Grenoble. We design, manufacture, and market bone conduction sound devices that transmit vibrations directly through the body. The sound is not emitted into the air: only the person in physical contact with the device can hear it.

Our technology offers an immersive, sensory, and memorable experience for visitors in cultural and touristic spaces. It requires no smartphones or accessories, eliminates sound leakage, and resolves audio conflicts in shared environments.

Over the past four years, we have equipped more than 80 sites across France and internationally (USA, Canada, South America and Europe). 

VOTE FOR LOSONNANTE

VOX GROUP

Vox delivers multilingual guiding, interpretation and AI live-translation solutions that help cultural institutions improve access, enhance interpretation and manage visitors with confidence.

Our systems support more than 20 million cultural visits yearly across museums, galleries, palaces and heritage sites. Clients such as the National Gallery, Tate Modern, Musée de l’armée, Notre Dame, and the Accademia in Venice variously rely on us for group guiding, self-guided experiences, silent events, multimedia content, and AI-powered live translations.

We enable inclusive, sustainable and engaging visitor experiences at scale, backed by reliable technology, expert support and a long record of innovation in the cultural sector.

VOTE FOR VOX GROUP

TOWNSWEB ARCHIVING

TownsWeb Archiving is celebrating 20 years of helping museums and heritage organisations protect, digitise and share their collections. We are the only UK heritage supplier delivering fully in-house consultancy, digitisation and with our own online access and discovery platform, PastView.

In 2025 we expanded internationally, launched AI-powered discovery tools and continued our grant funding to support the sector. Trusted by national and regional museums alike, we combine technical innovation with deep heritage expertise to make collections more accessible, inclusive and future-proof.

VOTE FOR TOWNSWEB ARCHIVING

VICTORIA EGGS Ltd

Victoria Eggs is a British homeware and gifting brand rooted in storytelling, heritage and sustainability. Founded in 2011 by illustrator Victoria Eggs, we collaborate with cultural institutions to create meaningful, design-led collections that bring their stories to life.

Each piece is proudly made in the UK using sustainable materials, with every detail carefully considered – from hand-drawn design to plastic-free packaging. Our products are stocked in museum shops, landmark stores and heritage retailers in the UK and across the world.

We blend deep sector understanding with creative excellence to craft gifts that generate revenue, spark emotion and honour stories they represent.

VOTE FOR VICTORIA EGGS LTD