FAQs 2020

How do I enter?

The entry process is detailed on our How To Enter page. Please be sure to follow the step-by-step instructions carefully and pay close attention to the award category(s) criteria. Failure to do so is unlikely to result in success! Also, take a look at our helpful video below which details what you need to include in your submission:

When is the entry deadline?

All entries must reach the address below by 5.30pm on Friday 31 January 2020. There are no extensions available past this date.

Dewlivery address:

Sara Bowen
Museums + Heritage Awards
M and H Media Ltd
The Coach House
Sharman Road
Worcester
WR1 3LA

Are we eligible to enter?

The Museums + Heritage Awards are open to all museums, galleries and heritage visitor attractions and their suppliers, contractors and partners.

All projects must be carried out in the UK, with the exception of the following categories which are open to international entrants:

International Award projects less than £1m
International Award projects more than £1m
Shop of the Year turnover more than £500k

If you are a supplier, contractor or partner entering these awards, please ensure you have the prior consent of your client (ie museum, gallery or heritage visitor attraction). We strongly recommend that you collaborate with your client to ensure you are providing all of the necessary insight, facts and figures which our judges will be looking for.

All submissions should relate to the period between 1 January 2019 and 31 December 2019 – so long as your project was open/running/live during 2019 then you are eligible. Please note that you are required to demonstrate outcomes in your entry so bear that in mind.

My organisation is outside the UK, can I still enter?

International entries are welcomed into the following three categories:

International Award projects less than £1m
International Award projects more than £1m
Shop of the Year turnover more than £500k

All projects entered into the other categories must be carried out in the UK

Can the Entry Paper be completed in another language?

We are only able to accept Entry Papers which are completed in English. Thank you for your understanding on this matter.

How much does it cost to enter?

The following is the payment structure for the 2020 Awards:

one entry = £100 (with the exception of the Project on a Limited Budget category which is £60 and the Volunteer(s) of the Year Award which is free to enter)

all additional entries = £60 each

I want to enter multiple categories - how does that work?

There are two options for entering multiple categories, the process for each is detailed below:

 

You are entering the same project into multiple categories:
As it is the same project we will only need you to complete one Entry Form but we will need a different version of the Entry Paper – 10 copies of the 3 pages (two written one page of images) – for each category. Please ensure your written entry paper is tailored to the category you are entering and not just a repeat from the other category. If the supporting material is the same for both categories then we only need you to submit this once.

You are entering different projects into different categories:
As it is a different project for each we will need need you to complete one Entry Form per category. The Entry Paper – 10 copies of the 3 pages (two written one page of images) – will need to be tailored to each category as above. As the supporting material will be different for each project you will need to provide this for each category entered.

The cost for entering remains the same for both scenarios:

The cost is £100 for your first category (with the exception of the Project on a Limited Budget category which is £60 and the Volunteer(s) of the Year Award which is free to enter) and £60 for each additional category.
If you are entering Limited Budget Project of the Year plus other categories then your first cost will be £60 and £60 for each additional category (with the exception of Volunteer(s) of the Year Award which is free to enter).

Our budget figures are confidential. Must I include them?

Yes, we do require you to provide accurate figures but be assured that these will be treated as confidential and will never published. They are necessary to enable the judging panel to asses value, return on investment and scale.

Who are the judges?

The judges have been selected to provide a professional and wide-ranging level of expertise. The 2020 judging panel is made up of some of the sector’s leading lights and this year the Chair of the judges is Maggie Appleton, Chief Executive Officer, Royal Air Force Museum. More information on the judging panel can be found here.

When will the shortlist be announced?

The shortlist will be announced towards the end of March 2020. All entrants will be notified if they are successful or not.

When are the winners announced?

The winners will be revealed at the Ceremony on Wednesday 13 May at 8 Northumberland Avenue, London. All shortlistees are required to have at least one representative in attendance at the Ceremony.

Will I be able to get feedback on my entry?

Awards will be made solely on the discretion of the judges, no feedback or correspondence will be entered into about the results and the judges’ decisions are final.

When is the Awards Ceremony?

The Ceremony will take place on Wednesday 13 May at 8 Northumberland Avenue, London. It is a black tie event and the ticket cost is £195 + VAT.

Do I need to book my tickets to the Awards Ceremony when I enter?

No. It is a requirement that all shortlitstees have at least one representative at the dinner so we will ask you to book your tickets on confirmation of you being shortlisted.

Collection of entry materials

Unfortunately we are unable to return any entry information or supporting materials. However, if you would like to arrange to collect your work please contact [email protected] in the first instance.

Can I submit my entry by email?

We request that entries are submitted by mail. However, in exceptional circumstance we are able to accept entries by email but please note there is an additional charge of £150 per entry for this. Please contact [email protected] if you would like to pursue this option.

Terms + Conditions of entry

  • The fee for entering the Museums + Heritage Awards must be paid by 1 March 2020, latest. Failure to do so may result in immediate disqualification.
  • Please note all materials sent are done so at the entrant’s own risk. The organisers cannot accept responsibility for delay in delivery or damage to goods.
  • We reserve the right to use the photographs you supply to promote the Awards, our shortlistees and winners
  • You may mark any facts and figures as being sensitive and not for disclosure
  • Please note that all shortlistees are required to purchase at least one ticket to the Awards Ceremony on the evening of 13 May in London.
  • Awards will be made solely at the discretion of the judges, no feedback or correspondence will be entered into about the results and the judges’ decisions are final.
  • Owing to the expected number of entries, it is not possible for support materials or entry papers to be returned by post, however it will be possible for materials to be collected by prior arrangement from either the Awards office or the Museums + Heritage Show on 13+14 May at Olympia London.

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