2020 WINNERS ANNOUNCED
Celebrating all things great in museums and heritage across the globe
Customer Service
Winner
Birmingham Conservation Trust | Customer Service to Die For: The Coffin Works Birmingham
Highly Commended
- The Houses of Parliament, Visitor Services Team
Shortlisted
- Heritage Learning, See, Touch, Live, Learn: Developing the Customer Experience
Sponsored by
Project on a limited budget
Winner
Oxford University Museum of Natural History, Dodo Roadshow
Highly Commended
- West Cheshire Museums & Big Heritage, Chester Unlocked
Shortlisted
- The Novium Museum, 24 Hour Inventive Factory
- Gallery Oldham, Go Bay/Go Explorers
- Jewish Museum London, Your Jewish Museum: Love
Restoration or Conservation
Winner
Beck and Cheshire West and Chester Council, Lion Salt Works Restoration
Highly Commended
- Lincoln Castle, Lincolnshire County Council, Lincoln Castle Revealed: Ten Year £22m Restoration
Shortlisted
- National Trust, Dyrham Park Roof Conservation Project
- Grant Museum of Zoology, UCL, Bone Idols: Protecting Our Iconic Skeletons
- Cadbury Research Library, University of Birmingham, Conservation of the Birmingham Qur'an Manuscript
- Bodleian Libraries, Conservation of famous Elizabethan Tapestry map, the Sheldon Tapestry of Worcestershire
Sponsored by
Temporary or Touring Exhibition
Winner
Victoria and Albert Museum, Alexander McQueen: Savage Beauty
Highly Commended
- The Museum of London, The Crime Museum Uncovered
- The Bowes Museum, Yves Saint Laurent: Style is Eternal
Shortlisted
- Bristol Culture, Bristol City Council, death: the human experience
- Durham University, Magna Carta & The Changing Face of Revolt
Sponsored by
The International Award
Winner
Horsens Museum and Kvorning Design & Communication, Horsens Prison Museum
Highly Commended
- Museum of Natural Sciences, Brussels, The Gallery of Humankind - Our Evolution, Our Body
Shortlisted
- Naturalis Biodiversity Center, project LiveScience
- Australian National Maritime Museum, Action Stations Experience
- Art+Com, National Museum of Denmark, Veile Municipality, Experience Center Kongernes Jelling
- Kossmann.dejong on behalf of Tropenmuseum Junior, ZieZo Marokko
Trading & Enterprise
Winner
Black Country Living Museum, Forging a Culture of Enterprise & Self Reliance at BCLM
Highly Commended
- National Trust, Croome, Sky Café at Croome Court
Shortlisted
- Tyne & Wear Archives & Museums, Enterprise Initiative
- The Whitworth, University of Manchester, Retail Shop
- Chester Cathedral Enterprises Ltd, The Gift Shop, Chester Cathedral
Innovation
Winner
Natural History Museum, David Attenborough's First Life: A Virtual Reality Experience
Highly Commended
- Royal College of Surgeons of Edinburgh, The Lister Project
Shortlisted
- Signly on behalf of The Roald Dahl Museum and Story Centre, Signly at Roald Dahl
- Wellcome Collection, Digital Stories
Sponsored by
Fundraiser of the Year
Winner
Biggar Museum Trust, Biggar & Upper Clydesdale Museum
Highly Commended
- People's History Museum, Sponsor a Radical Hero Campaign
Shortlisted
- National Trust, Dyrham Park Roof conservation Project
Marketing Campaign
Winner
Highly Commended
- Victoria and Albert Museum, Alexander McQueen: Savage Beauty
Shortlisted
- Royal Air Force Museum, Entrant for National Lottery Awards 2015
- The Courtauld Gallery, Egon Schiele: The Radical Nude
- Lincoln Castle, Lincolnshire County Council, Re-opening after £22m restoration
Sponsored by
Permanent Exhibition
Winner
Royal College of Surgeons of Edinburgh, The Lister Project
Highly Commended
- English Heritage, Re-presenting Eltham Palace - Hear more about this project at the M+H Show
Shortlisted
- Coventry Transport Museum (Culture Coventry), The International Transport Museum
- ZMMA on behalf of V&A, V&A Europe Galleries
- Stanton Williams on behalf of British Museum, Waddesdon Bequest Gallery
Sponsored by
Educational Initiative
Winner
Historic Royal Palaces, Movie Maker Mission
Highly Commended
- Culture Coventry, Creative Bridges
Shortlisted
- Bolton Library & Museums Services; The Octagon Theatre; Ladywood School; Curious Minds, Smithills Hall - A House Through Time
- Royal Museums Greenwich and Punchdrunk Enrichment, National Maritime Museum, Against Captain's Orders
- Norfolk Museums Service, Norfolk Teaching Museum Traineeship Programme
Volunteers of the Year Award
Winner
Shortlisted
- Somerset & Dorset Railway Trust, Nigel Smart
- Defford Airfield Heritage Group (supporter group) and the National Trust, Dr Robert (Bob) Shaw
- Chippenham Museum and Heritage Centre, Chippenham Town Council, Volunteers & Friends Group
- Glasgow Museums: Riverside Museum - Scotland's Museum of Transport and Travel, Robert (Bob) James
- National Holocaust Centre and Museum, Holocaust Survivors
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Awards Sponsors & Partners
